TERMS & CONDITIONS
CUSTOMER CARE
At The PepTide Kings, your satisfaction is our priority. We are committed to providing exceptional customer service and responding to all inquiries promptly and professionally. Whether you have questions about our products, your order, shipping, or general information, our support team is here to help.
You can reach us by email or through our contact form, and we aim to respond to all inquiries within 24 business hours. We value transparency, quality, and customer trust, and we strive to make every experience with The PepTide Kings smooth and reliable.
If you need assistance before or after placing an order, don't hesitate to contact us. Our team is dedicated to ensuring you receive the support you need every step of the way.
WHOLESALE INQUIRIES
The PepTide Kings welcomes inquiries from qualified distributors, research laboratories, clinics (where permitted by local regulations), universities, and authorized resellers interested in purchasing our products in bulk.
We offer competitive wholesale pricing, volume discounts, and dedicated account support for long-term partners. Our team is committed to providing reliable service, consistent product quality, and efficient order fulfillment to help support your business.
To apply for a wholesale account, please contact us with your company name, business details, country of operation, and estimated order volume. A member of our wholesale team will review your inquiry and respond within 1–2 business days with pricing, minimum order requirements, and partnership information.
We look forward to building long-term relationships with trusted partners worldwide.
PRIVACY & SAFETY
At The PepTide Kings, we value your privacy and are committed to protecting your personal information. Any information you provide when placing an order, creating an account, or contacting us is used solely to process your orders, provide customer support, and improve your shopping experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use industry-standard security measures, including encrypted connections (SSL), to help protect your personal and payment information during transmission. Payment transactions are processed through secure third-party payment providers, and we do not store your complete payment card information on our servers.
Your information is shared only with trusted service providers, such as payment processors and shipping carriers, when necessary to complete your order. These providers are required to maintain the confidentiality and security of your information.
By using our website, you agree to the collection and use of your information as described in this Privacy & Safety Policy. If you have any questions about how your data is collected, stored, or protected, please contact our customer support team.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments