SHIPPING & RETURNS
SHIPPING POLICY
At The PepTide Kings, we are committed to processing and shipping your order quickly, securely, and discreetly. Orders are typically processed within 1–2 business days after payment confirmation. Shipping times vary depending on your location and the shipping method selected at checkout. All packages are carefully packed to ensure your products arrive in excellent condition. Tracking information will be provided once your order has been dispatched.
We currently ship to selected countries where our products are permitted. Customers are responsible for ensuring compliance with their local import regulations. Shipping costs are calculated during checkout based on the destination and selected shipping option. If you have any questions regarding shipping, our support team is always happy to assist you.
RETURN & EXCHANGE POLICY
At The PepTide Kings, customer satisfaction is important to us. Due to the nature of our products, we cannot accept returns of opened or used items. If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue so we can arrange a replacement or refund where appropriate.
Refunds are processed only after the issue has been reviewed and approved. Shipping charges are non-refundable except in cases where the error was caused by us. If you have any concerns about your order, our customer support team is available to help ensure a fair and timely resolution.